The Power Guarantee
Our 90-Day, No-Risk, Keep-The-Product Guarantee
Here's Our Promise to You
Try Brainator completely risk-free for 90 days. If you're not satisfied for any reason—or no reason at all—we'll refund every penny. And you get to keep the software.
No hoops to jump through. No questions asked. No guilt trips. Just a simple email, and your money back.
Why We Offer This Guarantee
We believe in Brainator. We've used it ourselves, watched parents save hours of prep time, and seen kids actually enjoy learning with personalized worksheets.
But we also know that not every tool is right for every family. Maybe your kids prefer a different learning style. Maybe you don't need as many worksheets as you thought. Maybe life got busy, and you never got around to using it.
That's okay. We don't want you to feel stuck with a purchase that doesn't serve you.
So we've removed all the risk. Try Brainator with complete peace of mind. If it's not for you, you get your money back—and you still get to keep the software. That's how confident we are.
How The Guarantee Works
1. You Have 90 Days
From the date of purchase, you have a full 90 days to try Brainator. That's plenty of time to:
- Download and install the software
- Set up your OpenAI API key
- Generate worksheets for your kids
- See if it fits your teaching style
- Decide if the value is worth it
2. No Questions Asked
We won't interrogate you. We won't make you fill out a long form. We won't try to talk you out of it.
Simply email us at [email protected] with:
- Your order ID (found in your purchase email)
- A simple request: "I'd like a refund"
That's it. No explanation needed.
3. Full Refund Processed
We'll process your refund within 1-2 business days. You'll receive the full amount back to your original payment method within 5-7 business days (depending on your bank).
4. You Keep The Software
Here's the kicker: You don't have to uninstall Brainator. You don't have to delete your worksheets. You keep everything.
Why? Because we believe that if Brainator didn't work for you today, maybe it will tomorrow. Or next year. Or when you have another child. And when it does, you'll remember how fairly we treated you—and you'll tell your friends.
💡 Real Talk: Why Would We Do This?
Isn't this risky? Sure. But we've found that when you treat people with respect and trust, they return the favor. The vast majority of our customers love Brainator and never ask for refunds. And the few who do? They appreciate the honesty, and many come back later or refer friends. Trust wins in the long run.
Frequently Asked Questions
Q: Do I really get to keep the software after a refund?
Yes. We mean it. You don't have to uninstall anything. All your generated worksheets remain yours. The software stays on your computer. This is not a trick.
Q: What if I've already generated hundreds of worksheets?
Doesn't matter. You can use Brainator for 89 days, generate 1,000 worksheets, and still request a refund on day 90. You keep everything. The guarantee has no usage limits.
Q: Will you ask me why I want a refund?
No. We might ask if you're comfortable sharing, just so we can improve. But it's 100% optional. You can say "I'd rather not say," and we'll process your refund immediately. No judgment.
Q: What if 90 days have passed?
Our official policy is 90 days. However, if you have a special circumstance (medical emergency, family crisis, etc.), email us. We're human beings, not robots. We'll work with you.
Q: Can I get a refund if I purchased with a discount?
Yes. You get a full refund of whatever you paid, whether it was $49, $99, or any other amount. The guarantee applies to all purchases, regardless of discounts.
Q: Do I get refunded for my OpenAI API costs?
No. We can only refund the Brainator software purchase. Your OpenAI API costs are separate and paid directly to OpenAI, so we have no control over those charges. (But for context, typical usage is about $1 per 1,000 worksheets, so it's usually minimal.)
Q: What if I bought this for my school or tutoring business?
The same 90-day guarantee applies, whether you're a parent, teacher, tutor, or homeschool co-op. If Brainator doesn't work for your use case, we'll refund you.
How to Request a Refund
It's simple. Just follow these steps:
Step 1: Send an Email
Email us at [email protected]
Step 2: Include Your Order ID
Found in your purchase confirmation email (e.g., #PI_ABC123)
Step 3: Say You'd Like a Refund
That's it. No essay required. "I'd like a refund" is enough.
Step 4: We Process It
Within 1-2 business days, we'll issue your refund. You'll see it in your account within 5-7 business days.
Our Refund Processing Time
- Email response: Within 24 hours (usually much faster)
- Refund processing: 1-2 business days
- Refund in your account: 5-7 business days (varies by bank/card issuer)
If it's been longer than 7 business days and you haven't received your refund, please email us again and we'll investigate.
💎 The Bottom Line
We want you to feel completely secure in your decision to try Brainator.
If it's not right for you, we'll give you your money back—and you keep the software. That's the Brainator promise.
Contact Information
For refunds, questions, or concerns, contact us:
Brainator, LLC
Refund Requests: [email protected]
Website: brainator.com
Last Updated: January 5, 2025
This refund policy is part of our Terms & Conditions.